К основному контенту
Today I'm going to tell about a problem with software which I had and what had to be done while searching for a solution to this problem. Two weeks ago, a special integrating software (IS) which I have been using stopped working, it just crashed at startup without error messages. IS integrates data from estimating software (ES) with construction schedules in project planning software (PPS), so it communicates with a server where PPS database is located.
What haven't we tried?
1. On that day maintaining works on the server were planned, something happened while these maintaining works was the first hypothesis. So I asked the technical support (TS) what they had done on the server that day.
2. We tried to change my PPS account permissions on the recommendation of IS vendor, but it still didn't work.
3. Only when I tried to work on another computer with IS database imported from my computer it worked without any problems. That's how we realized that problem was in my computer. Probably some corporate update blocked the work of IS.
That's why on Saturday TS reinstalled the operating system and now I'm waiting for IS to be reinstalled on this week.

Комментарии

  1. Unknown8 апреля 2018 г. в 12:17

    Two weeks ago, a special integrating software (IS) which I have been using stopped working
    Only when I tried to work on another computer with IS database imported from my computer it WORKED without any problems.
    That's HOW we realized that problem was IN my computer.

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